PICK-UP

• A la carte items are available for pick up only at Veronica’s Hidden Garden on the date and time that was selected during check-out. Should you need to modify the pick-up details such as the pick up person, pick-up date/time, kindly reach out to me at least 1 week prior to the scheduled pick-up date.

• Flower food and after-care instructions are included with each order to ensure your success after you receive your flowers; therefore, Veronica’s Hidden Garden will not be held responsible for the vase life of the flowers after the flowers have been picked up and in your care.

• The purchaser understands that Veronica’s Hidden Garden will prepare and package the finished product(s) for transport and will not be held responsible for the condition of the flowers after they’ve picked up.

AGREEMENTS

Purchasers understand that by purchasing from me, they are agreeing to the following:

• The purchaser understands that farming, in general, is at the mercy of Mother Nature, which can unexpectedly influence the outcomes of crops and plants. So, the purchaser knows that Veronica's Hidden Garden will quickly communicate any modifications to your order as soon as possible.

• At Veronica's Hidden Garden, we grow flowers using organic methods. However, it's important to note that not all these flowers are safe to eat or wear on the skin. We want our customers to understand that human or animal consumption of these flowers may cause illness, injury, and/or allergic reactions. Therefore, we do not take responsibility for any such issues.

A LA CARTE WEARABLE FLOWERS

• Please let me know when checking out if you and/or the recipient have any known allergies to certain flowers so that I can avoid using them in your order.

CUSTOMIZATIONS

• A la carte weddings offer a straightforward and stress-free approach, focusing on simplicity with no need for design consultations, vision boards, installations, delivery, or on-site set-up.

• All orders through this service are 100% designers choice within the color scheme you selected at check out.

COMMUNICATION

• To ensure the highest standards of quality and ensure product availability, please note the A La Carte Weddings/Events require 30 days advance notice before pickup can be arranged.

• The a la carte floral service is designed to minimize the need for extensive customizations and intricate details. I highly recommend the use of emails for communication as this service is provided at no additional cost to my clients. However, if a phone conversation is needed, please be aware that phone calls exceeding 15 minutes will incur an additional fee of $25 per hour which will be billed separately and is due to upon receipt.

• By purchasing an item from the A la carte Wedding/Events menu, the purchaser agrees to receive emails from Veronica's Hidden Garden.

  Flower Origins

• For your event, I will grow custom flowers for you, aiming for sustainability. Since Month Nature is always in charge, if needed, I may need to source flowers from nearby flower farms. While I prefer to use and design with flowers from my farm, I will do whatever takes to ensure top quality blooms for your special day regardless of where they came from.

Catastrophic Events

• Veronica’s Hidden Garden, LLC shall not be liable for any delay in services rendered due to circumstances beyond its control, including, but not limited to fire, floods, riots, civil disturbances, extreme weather conditions, pandemic, control exercised by a government entity, or acts of God or a public enemy.

• Veronica’s Hidden Garden, LLC shall give written notice within three (3) days of the catastrophic event, stating the period of time the occurrence is expected to continue. Veronica’s Hidden Garden, LLC shall use diligent efforts to end the failure or delay and ensure the effects of such catastrophic event are minimized within our control. Veronica’s Hidden Garden, LLC shall resume the performance of its obligations as soon as reasonably practicable after the removal of the cause. In the event that the failure or delay remains unsatisfactorily uncured for a period of thirty (30) days following given notice, the Event Representative may thereafter terminate this transaction upon written notice and all payments made to date will be returned.

Cancellation or Postponement

• All cancellations must be made in writing within thirty (30) days of the pick-up date. No refunds will be given if your event is cancelled within thirty (30) days of your reserved pick-up date.

• All postponements must be made in writing within thirty (30) days of the pick-up date. If postponement occurs less than thirty (30) days prior to your event, all payments, will be considered non-refundable and non-transferable. Postponements will be considered provided the new date/time and flowers are available.

• Postponements are limited to one per event.

Photo Release Consent

• I hereby grant Veronica’s Hidden Garden, LLC permission to use my likeness and the florals used in my event that were created by Veronica’s Hidden Garden, LLC in a photograph, video, or other digital media (“photo”) for promotional use, including web-based publications, without payment or other consideration.